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Privacy Policy

At Brands4all, we are committed to protecting the privacy and security of our customers and site visitors. The Brand4all team members are customers themselves, both of Brands4all and other Internet sites.  We therefore fully appreciate and respect the importance of data privacy and security on the Internet.

We believe you should feel both informed and empowered when it comes to our handling and usage of your information.  This notice therefore explains:

  • what information we collect when you’re using Brands4all website or when you’re communicating with us;

  • why we collect that information;

  • how we may then use that information;

  • how we share that information;

  • how we protect your information;

  • what we won’t do with your information; and

  • what choice and options you have to control your information.

So you only need to look in one place to find out all you need to know, since this notice covers Brands4all websites, mobile sites, future apps and services.

Data Collection Principles

  • The truth is that your information belongs to you, you should be able to control it, know about it and be comfortable with everything that we do with your information.

  • We will only collect, keep, use and share information either for genuine business purposes that we’ve explained clearly to you and that you haven’t object to, or where we ‘re legally required to do so.

  • We will be as clear and open as we can with you on what information we collect, why we collect it and how we use it, so you are informed and able to make decisions to control your information in the ways you are comfortable with;

  • As long as we have your information, we will keep it up to date and protect it as if it was our own sensitive information, using appropriate security safequards, having kept on top of and appropriately taken into account the latest industry standards and best practice.

How do we collect information about you?

In any interaction you may have with Brands4all, we collect information in two possible ways:

  1. When you directly give it to us

When you sign up for our site, or any time you visit Brands4all, or purchase our products, or communicate with us, you may choose to voluntarily give us certain information-for example, by filling in text boxes, or clicking on active buttons on our side, like basket, purchase an item, participate in a survey, contest or promotion, apply for a job, request to receive our marketing materials, or communicate with Brands4all's customer service. As a result of those actions, you might supply us with such information as your name, address, phone number, email address, financial and debit or credit card information, and personal shopping and product preferences. In applying for a job with us, you may provide to us your name, address, phone number, email address, previous work experience, references and other personal information about your background and experience. All these actions requires a direct action by you at that time in order for us to receive it.

  1. When our system collect information or data as you use our websites or apps, or use apps that are connected to Brands4all

Nowadays, whenever you use a website, app, or other Internet service, there’s a certain information that gets created and recorded automatically by the IT systems necessary to operate that site, app or service. The same is true when you use our websites, apps and services. For example:

a) When accessing Brands4all, we use “cookies” (a small text file sent by your computer each time you visit our website, unique to your Brands4all account or your browser) to make it easier for you to use Brands4all, improve your shopping experience with us or so we can record log data relating to the pages you viewed and activities you carries out during your visit.

b) In addition, the type of device you’re using to access Brand4all and the settings on that device may provide us with information about your device, including what type of device it is, what specific device you have, what operating system you’re using, what your device setting are, and why a crash has happened. What information we can be provided with, depends on what type of device you’re using and its settings. For example, different types of information are available depending on whether you‘re using a Mac or a PC, or an iPhone or an Android phone. Your device manufacturer or operating system provider will have more details about what information your device makes available to us.

What information do we collect about you, why do we collect it and what do we do with it?

By browsing Brands4all

  • We can collect the IP address of the computer or the proxy server that you use to access Brands4all

  • We collect information about the type of the device used to access our Services, your computer system details and settings, your type of web browser and your setting for that browser, your mobile device, your mobile operating system, location data (if you have that function set up) and other general or system information

  • Statistical information and log data about number of visits to certain pages on the site; the pages you viewed and activities you carries out during your visit; the date and time of your visit; the duration of an individual page view, the paths taken visitors though the site.

By registering or purchasing to Brands4all

In order to place an order with Brands4all, you need to create an account with us and become a registered user. Then you can create your profile, check the status of your order, track your order and so on. It is possible to make an order as a guest however again you will need to provide specific information in order to send you the package. These information might include:

  • Your name

  • Your e-mail address

  • A password

  • Your address

  • Your mobile number

By contacting our customer service department:

If you contact our customer service department for any reason (for example to ask a question by submitting the contact form, or you communicate with us via live chat app) we will record the contact and collect all applicable information relating to the contact. We will keep and use to help us categorize your specific question or control, respond to it and if applicable investigate, deal with and resolve any issue or incident

By Clicking on Brands4all emails, banners, hyperlinks or plugins:

If you view or click on emails that we have sent you, or on banners, hyperlinks or plugins we have placed on our website or other websiteσ, both the fact that you have done so, as well as the address of the site you were on when you did so, will be directly provided data that we will record. We will use this information to track and analyze how successful those emails, banners, hyperlinks or plugins are in engaging with you. We are constantly try to find ways to improve Brands4all services, which means we may create new ways to collect information from you. If we do, we‘ll tell you about any new information we are collecting through updates to this invoice.

By using or interacting with Brand4all UK social media channels:

When you use or interact with any of our social media channels (like Facebook) we may collect, record and retain certain system collected data and user authorized data regarding your activities on those social media channels, such as the frequency of your visits. For example, if you choose to use the Facebook “like” button to indicate you like any of our page or apps, or if you tag any of your social media contacts or link to them in any content you post, we will record this information.

COOKIES

We generally use cookies when you visit our site. This allows us to better understand you, what are you buying, measure and analyze how you use our site to improve functionality and your shopping experience, identify our mistakes and focus on most important features. We can also deliver ads relevant to you and your preferences and also limit the number of times that you see an ad. This also help us to measure the effectiveness of our marketing campaigns.

By using our site, you agree to us placing these cookies on your device and accessing them when you visit the site in the future. If you wish to delete any cookies that are already on your computer, the “help” section in your browser should provide instructions on how to locate the file or directory that stores cookies and delete them.

How Brands4all Uses Information About You

We use information we have collected about you to provide you with the very best shopping experience, the most current fashion clothing and accessories, and personal style news. We do not sell your personal information to third parties for any reason. We do not disclose your personal information to unaffiliated third parties, or to our affiliates, who may want to offer you their own products and services unless you have requested or authorized us to do so.

We may share your personal information with third parties or affiliates of Brands4all where it is necessary for us to complete a transaction you authorized or perform some other activity you have asked us to do.

We may share your personal information with third parties or affiliates of Brands4all with whom we have contracted to perform services on our behalf, for example for product and service fulfillment or for marketing purposes. All companies that act on our behalf are contractually obligated to keep the personal information we provide to them confidential and to use the personal information we share only to provide the services we ask them to perform.

We may disclose personal information about our customers as permitted or required by law, such as in connection with a subpoena or similar legal process, or in connection with a merger, acquisition or bankruptcy, as discussed further below. We may disclose information about you to protect against fraud and other crimes and to enforce our contracts with you.

We try to provide you with the information you need to make informed reasonable choices with respect to how our Websites use or share your information. Brands4all collects and uses personal information from you in several ways:

Website usage.

Brands4all or Brands4all's authorized service providers may observe activities, preferences and transactional data (such as your IP address, browser type and operating system) relating to your use of our Websites. We may use this collected or logged information in order to provide better service, to facilitate our customers' use of the website, to track usage of the website, and to address security hazards. Brands4all, or one of Brands4all's authorized service providers, may use this information to track aggregate traffic patterns throughout our Websites for Brands4all's internal analysis.

Online Transactions.

We collect information about you when you shop on our website. You may visit our site without registering, but if you wish to add merchandise to your basket, save your debit or credit card information with us online, create a wish list or use other special features offered on our site, you may need to provide us with certain information, including your name, address, phone number, financial information, and email address, to open an account with us. We will assist you in creating a user id and a password to protect your account information. Similarly, if you wish to apply online for a job position with us, you will be required to submit relevant information about your background and experience.

Mobile Text Messaging.

If you provide us with your mobile phone number and give us your consent, you will receive promotional alerts and marketing text messages from or on behalf of Brands4all. Your consent is not a condition of a purchase. If you consent to receiving text messages from Brands4all, message and data rates may apply depending on your carrier.

Your Contact Preferences and Opt-Out Choices

To update your subscription preferences, you may contact us using one of the following methods:

  • You can verify the details you have submitted to Brands4all by contacting our Customer Service via the email you will find at the Contact Us section. Our security procedure mean that we may request proof of identity before we reveal information, including your e-mail address and possibly your address.

  • In the same way you can contact us if you want to change, correct or delete your personal information and the account you have created at any time. Please note though that, if you shares any information with other through the Brands4all Social Media channels for example, that information may remain visible, even after deleted the information from your account.

  • You can unsubscribe from our email marketing list, by clicking the “UNSUBSCRIBE” link at the bottom of a marketing email that you receive from Brands4all or you can also contact the customer service team to help you unsubscribe from the list.

  • You can opt-out of mobile text messaging, reply "STOP" to a text message and you will receive a confirmation message.

Our Security Practices

Our internal data security policies restrict access to customers' personal information to authorized employees. Authorized employees may use our customers' personal information for Brands4all business purposes only. Our employees are bound by Brands4all policies that require them to maintain the confidentiality of our customers' personal information. Employees who violate these requirements are subject to disciplinary action, up to and including termination.

We maintain physical, electronic, and procedural safeguards that are designed to guard our customers' personal information. For example, for the security of your online visit to our Websites, we may make use of firewall barriers, encryption techniques and/or authentication procedures. Any personal information you save on our Website through your online account, including your debit or credit card, and other financial information, will be stored on secure designated servers, accessible only to those who require it in order to process your order and payment. Unfortunately, no data transmission over the Internet can be guaranteed to be absolutely secure. As a result, while we strive to protect your personal information, Brands4all cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk. In the event of a breach of the confidentiality or security of your personal information, we will notify you as necessary and to the extent possible so you can take appropriate protective steps. Unless you indicate otherwise, we may notify you under such circumstances using the email address you provided to us when you registered with our Websites.

Links to Third Party Sites and Websites Containing our Websites Branding

Our Websites may contain links to third party sites. Please be aware, however, that Brands4all is not responsible for and cannot control the privacy policies of these other sites or their practices. We encourage you to read the privacy policies for these other sites, as they may differ from ours. This Privacy Policy applies solely to personal information collected by Brands4all.

Our Websites Are Not for Use by Children

Children are not eligible to use our website. We ask that minors (under the age of 18) only use our website together with their parents or guardians. Children under 13 years of age should not send any information about themselves to Brands4all . If a child under 13 years of age submits information through any part of our website, and Brands4all becomes aware that the person submitting the data is a child, we will delete this data as soon as possible.

What Else Should I Know About My Privacy?

You should make sure that the confidentiality of your passwords and/or account information is maintained. You are responsible for protecting your personal data and identity when you are online.

Additional Information

You may request free of charge and at any time information on the data we have stored with regard to your person. If you have any questions regarding the collection, processing or use of your personal data, or for requests concerning information on or the correction, blocking or deletion of your personal data as well as for the revocation of consent granted, please contact our customer service at Contact Us section.

Changes to this Policy

We may change this Privacy Policy from time to time. IF we make significant changes in the way we treat your personal information, or to the Privacy Policy, we will make that clear on the Brands4all website or Services, or by some other means such as email, so that you are able to review the changes before you continue to use Brands4all.

This page is last updated on 10.07.2015